Case Studies
Grace's Pharmacy Boosts Efficiency and Cuts Costs with Dispense Assist Technician
For around $12,500 per year, Grace has a Dispense Assist Technician help dispense prescriptions for 38hrs a week, including at night and on weekends, whilst avoiding penalty rates, freeing up her in-store pharmacists' time for Professional Pharmacy Programs and cutting customer wait times
Grace's pharmacy is open from 8:30am-10:30pm 364 days a year, including public holidays. There is always only one pharmacist on at any time, with no dispensary technicians. Grace wants her pharmacists to take advantage of the numerous Professional Pharmacy Programs but with only one on at any time they all find it difficult to find the time.
To free up the pharmacists' time, and to also help cut customer wait times, Grace decides to use a Dispense Assist Technician (Basic) - shared use 4 stores at her busiest times rather than employing a full-time dispensary technician at the award rate.
Scroll right
Cost Analysis |
Using Dispense Assist |
Not Using Dispense Assist |
||
|---|---|---|---|---|
Unit Cost |
Total Cost |
Unit Cost |
Total Cost |
|
| Hours worked Monday-Friday 4pm-7pm | $4.62 | $69.30 | $23.67 | $355.05 |
| Hours worked Monday-Friday 7pm-9pm | $4.62 | $46.20 | $29.59 | $295.90 |
| Hours worked Saturday 11:30am-6pm | $4.62 | $30.03 | $29.59 | $192.34 |
| Hours worked Sunday 2:30pm-9pm | $4.62 | $30.03 | $35.51 | $230.82 |
| Annual Leave | $0.00 | 7.69% | $69.17 | |
| Annual Leave Loading | $0.00 | 17.50% | $12.10 | |
| Sick & Carer's Leave | $0.00 | 3.85% | $34.63 | |
| Long Service Leave | $0.00 | 1.67% | $15.02 | |
| Compassionate & Bereavement Leave | $0.00 | Additional Cost | ||
| Paid Days Off During Public Holidays Normally Worked | $0.00 | Additional Cost | ||
| Paid Days Off During Public Holidays Normally Worked | $0.00 | Additional Cost | ||
| Compulsory Leave Entitlements | 25% | $43.89 | Included In The Above | |
| Superannuation | 10.00% | $21.95 | 10.00% | $120.50 |
| Total Cost Per Week | $241.40 | $1,325.53 | ||
| Total Cost Per Year | $12,552.80 | $68,927.56 | ||